﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Mon, 27 Apr 2026 19:46:01 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><title>Susan Glover &amp; Associates</title><link>https://susangloverassociates.com:443/Blog/ctl/rss/mid/475</link><atom:link href="https://susangloverassociates.com:443/Blog/ctl/rss/mid/475" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[You Need to Focus More on What, How, and Why]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/51/You-Need-to-Focus-More-on-What-How-and-Why</link><description><![CDATA[   

   

 These simple English words generate productive conversations; yet are considered most challenging. Here is an example: 

 At a technology conference, the keynote speaker’s topic was ...]]></description><pubDate>Wed, 26 May 2021 15:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/51/You-Need-to-Focus-More-on-What-How-and-Why</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-51]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Upgrading Technology Should Mean Improving Clients’ Experience]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/50/Upgrading-Technology-Should-Mean-Improving-Clients%e2%80%99-Experience</link><description><![CDATA[   

  Our article was published in    Barron's    on January 20, 2021.  

   

 After implementing a tech upgrade, my clients either embrace the change or are heard saying, “We’ve always done ...]]></description><pubDate>Tue, 17 Dec 2019 16:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/50/Upgrading-Technology-Should-Mean-Improving-Clients%e2%80%99-Experience</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-50]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Managing the Two-Minute Workplace Culture]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/37/Managing-the-Two-Minute-Workplace-Culture</link><description><![CDATA[ As technology has changed the way advisory firms operate, we have evolved into a mindset of faster and better. However, a workplace of ‘faster’ doesn’t always translate to ‘better’. 
   
 As we ...]]></description><pubDate>Mon, 26 Jun 2017 16:22:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/37/Managing-the-Two-Minute-Workplace-Culture</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-37]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Guest Blog: Wes Stillman, RightSize Solutions]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/34/Guest-Blog-Wes-Stillman-RightSize-Solutions</link><description><![CDATA[ Properly managing technology is essential to your firm’s business health and keeping your clients’ personal information safe. It can also help you to gain a competitive advantage and do better ...]]></description><pubDate>Tue, 02 May 2017 17:01:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/34/Guest-Blog-Wes-Stillman-RightSize-Solutions</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-34]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[5 Budgeting Mistakes to Avoid When Replacing Legacy Software]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/32/5-Budgeting-Mistakes-to-Avoid-When-Replacing-Legacy-Software</link><description><![CDATA[ “Most analyses conclude that between 65 and 80% of IT projects fail to meet their objectives, and also run significantly late or cost far more than planned.”              Portland Business Journal   ...]]></description><pubDate>Tue, 31 Jan 2017 15:48:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/32/5-Budgeting-Mistakes-to-Avoid-When-Replacing-Legacy-Software</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-32]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Three Key Considerations for Implementing a Successful Client Portal ]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/31/Three-Key-Considerations-for-Implementing-a-Successful-Client-Portal-</link><description><![CDATA[ 
 What good is a great looking portal if a client calls you and says: 
   “I love how my new reports and portal look, but the data looks different. Not only is the data incorrect, I don’t ...]]></description><pubDate>Mon, 05 Dec 2016 16:09:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/31/Three-Key-Considerations-for-Implementing-a-Successful-Client-Portal-</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-31]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Thank Technology for Work-Life Integration, Not Balance]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/29/Thank-Technology-for-Work-Life-Integration-Not-Balance</link><description><![CDATA[ 
   

  ”There are only 940 Saturdays between a child’s birth and her leaving for college”   
Dr. Harley Rotbart, author of “No Regrets Parenting" 

   

 When my youngest daughter was born, ...]]></description><pubDate>Wed, 12 Oct 2016 17:55:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/29/Thank-Technology-for-Work-Life-Integration-Not-Balance</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-29]]></dc:identifier></item><item><dc:creator><![CDATA[Anonym]]></dc:creator><title><![CDATA[When Your Vision of Streamlined Processes Didn’t Actually Occur]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/23/When-Your-Vision-of-Streamlined-Processes-Didn%e2%80%99t-Actually-Occur</link><description><![CDATA[ Before implementing workflows, we envision a road leading to operational efficiencies and enhanced client services. After implementation, we find that the road we are actually on is filled with ...]]></description><pubDate>Wed, 28 Sep 2016 20:05:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/23/When-Your-Vision-of-Streamlined-Processes-Didn%e2%80%99t-Actually-Occur</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-23]]></dc:identifier></item><item><dc:creator><![CDATA[Anonym]]></dc:creator><title><![CDATA[Why Your Back-Office is a Revolving Door]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/21/Why-Your-Back-Office-is-a-Revolving-Door</link><description><![CDATA[I’m frequently asked to assist advisory firms with finding good – excuse me – any operations staff. Hiring and retaining ops staff seems to be a challenge for firms. While I am not in the recruiting ...]]></description><pubDate>Wed, 03 Aug 2016 15:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/21/Why-Your-Back-Office-is-a-Revolving-Door</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-21]]></dc:identifier></item><item><dc:creator><![CDATA[Anonym]]></dc:creator><title><![CDATA[If Only Managing Technology Were This Easy…]]></title><link>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/20/if-only-managing-technology-were-this-easy-4</link><description><![CDATA[You’ve probably heard them many times. One-liners about how easy managing technology is, or could be, if only you: 
 
 
     Designate someone as the firm “techie” 
     Outsource all of your ...]]></description><pubDate>Wed, 17 Feb 2016 15:57:00 GMT</pubDate><guid>https://susangloverassociates.com/Blog/ArtMID/475/ArticleID/20/if-only-managing-technology-were-this-easy-4</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-20]]></dc:identifier></item></channel></rss>