﻿<?xml version="1.0" encoding="utf-8"?><!--RSS Genrated: Mon, 16 Mar 2026 14:54:33 GMT--><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><title>Susan Glover &amp; Associates</title><link>https://susangloverassociates.com:443/Insight-Advice/ctl/rss/mid/519</link><atom:link href="https://susangloverassociates.com:443/Insight-Advice/ctl/rss/mid/519" rel="self" type="application/rss+xml" /><description>RSS document</description><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[You Need to Focus More on What, How, and Why]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/51/You-Need-to-Focus-More-on-What-How-and-Why</link><description><![CDATA[   

   

 These simple English words generate productive conversations; yet are considered most challenging. Here is an example: 

 At a technology conference, the keynote speaker’s topic was ...]]></description><pubDate>Wed, 26 May 2021 15:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/51/You-Need-to-Focus-More-on-What-How-and-Why</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-51]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Upgrading Technology Should Mean Improving Clients’ Experience]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/50/Upgrading-Technology-Should-Mean-Improving-Clients%e2%80%99-Experience</link><description><![CDATA[   

  Our article was published in    Barron's    on January 20, 2021.  

   

 After implementing a tech upgrade, my clients either embrace the change or are heard saying, “We’ve always done ...]]></description><pubDate>Tue, 17 Dec 2019 16:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/50/Upgrading-Technology-Should-Mean-Improving-Clients%e2%80%99-Experience</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-50]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Get Your Data House in Order]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/49/Get-Your-Data-House-in-Order</link><description><![CDATA[   

   

   

  Our article was published in  Barron's  on November 8, 2019  
  

 Think about when you made wrong decisions for your firm. I bet those decisions were based on reports ...]]></description><pubDate>Tue, 17 Dec 2019 08:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/49/Get-Your-Data-House-in-Order</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-49]]></dc:identifier></item><item><dc:creator><![CDATA[Webmaster]]></dc:creator><title><![CDATA[Speaking at CFA Society - LA “The Current and Future State of Wealth Management: The Transformative & Disruptive Aspects of Technology”]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/48/Speaking-at-CFA-Society-LA-%e2%80%9cThe-Current-and-Future-State-of-Wealth-Management-The-Transformative-Disruptive-Aspects-of-Technology%e2%80%9d</link><description><![CDATA[ 
   
      
 Sue will be on a panel of technology experts and moderated by Tricia Rothschild, CFA – Chief Product Officer and Co-Head of Global Markets, Morningstar. Click here for more ...]]></description><pubDate>Thu, 24 Oct 2019 19:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/48/Speaking-at-CFA-Society-LA-%e2%80%9cThe-Current-and-Future-State-of-Wealth-Management-The-Transformative-Disruptive-Aspects-of-Technology%e2%80%9d</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-48]]></dc:identifier></item><item><dc:creator><![CDATA[Webmaster]]></dc:creator><title><![CDATA[Speaking at SS&C Deliver “Looking Beyond the BI and AI Hype”]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/47/Speaking-at-SSC-Deliver-%e2%80%9cLooking-Beyond-the-BI-and-AI-Hype%e2%80%9d</link><description><![CDATA[ 
   
      
BI, AI, predictive analysis, big data, and machine learning are the latest trends that firms believe are necessary to succeed, but many firms don't understand what these really mean ...]]></description><pubDate>Mon, 12 Aug 2019 19:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/47/Speaking-at-SSC-Deliver-%e2%80%9cLooking-Beyond-the-BI-and-AI-Hype%e2%80%9d</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-47]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Advisors, Don’t Blame Your Technology Vendors]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/46/Advisors-Don%e2%80%99t-Blame-Your-Technology-Vendors</link><description><![CDATA[ 
   
   Our article was published in     Barron's     on April 11, 2019   
     
    
    “The performance numbers are wrong, and the vendor won’t fix them!” 
    “We used to be able to do X, ...]]></description><pubDate>Thu, 23 May 2019 19:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/46/Advisors-Don%e2%80%99t-Blame-Your-Technology-Vendors</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-46]]></dc:identifier></item><item><dc:creator><![CDATA[Webmaster]]></dc:creator><title><![CDATA[Confused About the BI and AI Hype? Read This]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/45/Confused-About-the-BI-and-AI-Hype-Read-This</link><description><![CDATA[ 
 Our article was published in  Barron's  on January 10, 2019 
 
  
 Surveys show many advisors believe they need business intelligence (BI) and artificial intelligence (AI) tools to be ...]]></description><pubDate>Fri, 25 Jan 2019 20:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/45/Confused-About-the-BI-and-AI-Hype-Read-This</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-45]]></dc:identifier></item><item><dc:creator><![CDATA[Webmaster]]></dc:creator><title><![CDATA[Don’t Let the Office Downer Ruin Your Project]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/44/Don%e2%80%99t-Let-the-Office-Downer-Ruin-Your-Project</link><description><![CDATA[   

  Our article was published in  Barron's .   

   

 The excitement of a technology project is easily ruined when someone raises a hand and says, “That won’t work!” This office downer ...]]></description><pubDate>Mon, 17 Sep 2018 16:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/44/Don%e2%80%99t-Let-the-Office-Downer-Ruin-Your-Project</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-44]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[The Issue Isn’t the CRM, It’s You]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/43/The-Issue-Isn%e2%80%99t-the-CRM-It%e2%80%99s-You</link><description><![CDATA[   

  Our article was published in  Barron's .   

   

 Throughout my career, I’ve had managers tell me how to do a task (incorrectly), why I should support their views (though I had my own ...]]></description><pubDate>Mon, 18 Jun 2018 19:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/43/The-Issue-Isn%e2%80%99t-the-CRM-It%e2%80%99s-You</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-43]]></dc:identifier></item><item><dc:creator><![CDATA[Susan Glover]]></dc:creator><title><![CDATA[Facing Down the Legacy Software Dilemma]]></title><link>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/41/Facing-Down-the-Legacy-Software-Dilemma</link><description><![CDATA[   

  Our article was published in  Barron's  on January 25, 2018.  

   

 We often hear that younger firms are likely to invest more on technology than older and established firms. The truth ...]]></description><pubDate>Wed, 11 Oct 2017 19:00:00 GMT</pubDate><guid>https://susangloverassociates.com/Insight-Advice/ArtMID/519/ArticleID/41/Facing-Down-the-Legacy-Software-Dilemma</guid><dc:identifier><![CDATA[11383d75-cfea-476e-91ab-d76d2ba3bd21-41]]></dc:identifier></item></channel></rss>