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Susan Glover Insight & Advice
Confused About the BI and AI Hype? Read This
Understand the Technology, tune out the hype
Don’t Let the Office Downer Ruin Your Project
Don’t view office downers as part of the problem – make them an integral part of the solution!
The Issue Isn’t the CRM, It’s You
A high CRM adoption rate is dependent on your staff’s willingness to embrace it. Without it, you end up with several CRMs - otherwise known as spreadsheets
Facing Down the Legacy Software Dilemma
Why firms want the Band-Aid approach but need a full upgrade
Move from Performance-Driven to Client-Engaging Discussions
Client discussions need to go beyond performance to provide a higher level of value
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